Privacy Policy |
| It is our aim to provide a first class service in a secure environment 1. Information collected. We will store on our database all the relevant company and personnel contact details of our suppliers and customers to enable us to effectively communicate with them. At such time as it may be required to complete a booking of tours, we will request the relevant credit card or debit card detail to enable us to process that booking in line with our terms and conditions. 2. Contact details will be used to give customers and suppliers information relating to our services, in particular in relation to any updating of the tourist market and special offers that we may from time to time have available. Credit and debit card information will only be used to process transactions relevant to that customer and immediate bookings. 3. Contact details of suppliers and customers are not shared with third parties. Montrave International is an independent company with no parent company nor subsidiaries. 4. Montrave International will collate contact information for suppliers and customers from information given to them by suppliers and customers, and from information publicly available e.g. on the web. This information may be used from time to time to promote the activities of Montrave International to them. Their information will not be passed to third parties without their express consent. 5. Montrave International may use e-mail, fax or mail to communicate with suppliers and customers. They may at any time opt out of such communications by informing Montrave International. Telephone marketing is neither used nor encouraged. 6. Contact information is stored on computer hard disks to which only administrative staff has passwords and access. 7. Information regarding credit and debit cards will be stored in a secure environment in a lock fast safe. Normally this will be destroyed on completion of a transaction; where a customer may have multiple transactions with Montrave International, we may specifically request that we may securely store that information for an agreed period. This information will only be available to staff who are authorised by the company to complete financial transactions. 8. Customers and suppliers may at any time request to see copies of the information held that applies to them and may request its removal or amendment at any time. January 2009 |
